Faulty Products - Within 30 Days. If the item was originally delivered by DPD / Specialist courier, The Outlet Hub will arrange a FOC collection at your choice of UK Mainland address. All return items must be securely packaged in the original packaging and complete with all accessories supplied. If you have elected to receive a replacement, then a swap out will be arranged at any UK mainland address of your choice.
Faulty Products - After 30 Days (Excluding cosmetic/accidental damage or customer misuse). You are responsible (including costs) for returning the item to us via a trackable method. The item must be securely packaged, preferably in the original packaging using the inserts supplied. We will not be held responsible for any loss or damages that occur whilst in transit. Upon receipt of your item we will provide a FOC repair including any mechanical parts, if in the unlikely event the unit is beyond economical repair we will provide a like for like replacement.
When we have repaired your item we will return it to your choice of any UK Mainland address FOC and contact you beforehand. Our FOC repair service excludes cosmetic/accidental damage and customer misuse. The above policies do not affect your statutory rights. Please confirm with our customer service team first before placing the order.
For orders delivered via DPD, deliveries will be attempted twice, with a calling card left each time. Any damage in transit must be reported to us within 48 hours of receipt. All items (excluding wearable parts) are guaranteed for a full 3 months for domestic use. We do not guarantee against misuse/accidental damage i.
Coffee spilt inside, damaged screens etc. , excessive wear and tear i. Please note that if repairs are done other than by ourselves or authorised agents our guarantee can't apply.
This guarantee is naturally in addition to your statutory rights. After the guarantee has expired we will still endeavour to help with any servicing your equipment may require however this may incur an additional cost. View these items & similar. The item "De'Longhi ECAM550.75. MS PrimaDonna Bean-to-Cup Coffee Machine Silver C Grade" is in sale since Tuesday, November 17, 2020. This item is in the category "Home, Furniture & DIY\Appliances\Coffee, Tea & Espresso Makers\Bean-to-Cup Coffee Machines".shop" and is located in Oldham.This item can be shipped to United Kingdom, Ireland.